| Course | |||||
|---|---|---|---|---|---|
 | .05 designing | ||||
| Intervention Specialist: Onboarding This handbook gathers all module information in one place for specialists to reference as needed. Feel free to screenshot any images you may need for later reference. EX: Isolation and abbreviation lists. | ||||
| Intervention Specialist: Onboarding This course includes the most recent documents for training a new Intervention Specialist. Last updated 7/20/23 | ||||
| Intervention Specialist: Onboarding Brief overview of Alarmroom Rules and Code of Conduct | ||||
| Intervention Specialist: Onboarding This memo is to reinforce that everyone knows the proper procedure for dealer accounts | ||||
 | Intervention Specialist: Onboarding In this course, you'll meet the members of the Netwatch North America team that are here to support you. | ||||
 | Netwatch North America - Internal Training / Netwatch Training This course will teach the learner the basics about the Netwatch Proactive Video Monitoring service. Approximate duration: 5 mins | ||||
| Intervention Specialist: Onboarding What is SLA? KPI? What these mean for our customers, and what this means to you. This module will give you the components needed to understand what is expected of a PVM Intervention Specialist. | ||||
| Intervention Specialist: Onboarding This is an overview on how to utilize isolations for verified staff activity, expected authorized activity and unexpected excessive activity. The features discussed in the document are the isolations, quick isolations and high activity monitor. | ||||
 | 02. What is CRATOS and what does it do? Approximate duration: 5 mins |
