| Course | |||||
|---|---|---|---|---|---|
 | .05 designing | ||||
| Intervention Specialist: Onboarding This handbook gathers all module information in one place for specialists to reference as needed. Feel free to screenshot any images you may need for later reference. EX: Isolation and abbreviation lists. | ||||
| Intervention Specialist: Onboarding This module will explain how and why building security such serious topic. Including our UL and FM Global classifications. | ||||
| Netwatch Intervention Specialist Training (Old)** This course includes the most recent documents for training a new Intervention Specialist. Last updated 7/20/23 | ||||
| Intervention Specialist: Onboarding Rules to adhere to when in the alarm room. | ||||
| Netwatch Intervention Specialist Training (Old)** Brief overview of Alarmroom Rules and Code of Conduct | ||||
| Netwatch Intervention Specialist Training (Old)** This memo is to reinforce that everyone knows the proper procedure for dealer accounts | ||||
 | Intervention Specialist: Onboarding In this course, you'll meet the members of the Netwatch North America team that are here to support you. | ||||
 | Netwatch North America - Internal Training / Netwatch Training This course will teach the learner the basics about the Netwatch Proactive Video Monitoring service. Approximate duration: 5 mins | ||||
| Netwatch Intervention Specialist Training (Old)** What is SLA? KPI? What these mean for our customers, and what this means to you. This module will give you the components needed to understand what is expected of a PVM Intervention Specialist. |
