| Course | |||||
|---|---|---|---|---|---|
 | Netwatch North America - Internal Training / Intervention Specialist Training Brief overview of Alarmroom Rules and Code of Conduct | ||||
| Netwatch North America - Internal Training / Intervention Specialist Training What is SLA? KPI? What these mean for our customers, and what this means to you. This module will give you the components needed to understand what is expected of a PVM Intervention Specialist. | ||||
| Netwatch North America - Internal Training / Intervention Specialist Training What is an effective voice down? This module will give you the components you need to have an effect voice down and remain professional. | ||||
| Netwatch North America - Internal Training / Intervention Specialist Training Overview of when to use site maps and how maximize their potential. | ||||
| Netwatch North America - Internal Training / Intervention Specialist Training How to use Pan Tilt Zoom (PTZ) Cameras. This module will give you the components to know what cameras are PTZ and how to use them to efficiently. | ||||
| Netwatch North America - Internal Training / Intervention Specialist Training The purpose of this course is to review the different arming types seen in Netwatch and provide instructions on disarming for Netwatch Direct Customers. | ||||
| Netwatch North America - Internal Training / Intervention Specialist Training When to voice down, when to call contacts, when to call police. This module will give you the components needed to take the appropriate actions. | ||||
| Netwatch North America - Internal Training / Intervention Specialist Training This course will show how to properly place notes in the CAMS system. | ||||
| Netwatch North America - Internal Training / Intervention Specialist Training | ||||
| Netwatch North America - Internal Training / Intervention Specialist Training |
